Circumstances can suddenly change, meaning that you need home care at the drop of a hat. We have offer services across England and Wales, so if you need emergency care it’s likely that one of our trusted carers can help.
Call us if you need home care in a hurry. We can arrange for care from a private carer to start in as little as 24 hours of you getting in touch. In a crisis we can often turn this around even quicker.
At Graceden Healthcare Services, we are always ready to help people at home in their hour of need. From the moment we take your call, we’ll always endeavour to have one of our carers with you in your home to support you within 24 hours so that you’re never alone.
We aim to provide you with emergency care within 24 hours of your initial call. This is subject to carer availability and the complexity of your needs.
It’s our promise that you’ll only ever get support from our fully-trained carers. No agency staff, no untrained care staff, and no compromises.
Emergency care doesn’t have to mean a lower standard of support. We’ll make sure you receive the comprehensive, person-centered care you need.
We caught up with one of our customers, Stuart, to find out how the visiting care he receives from his local Graceden Healthcare Services care team is enabling him and his wife, Caroline, to continue living independently, confidently and securely in their own home.
Sometimes events can happen so fast that families are left wondering how they will cope. Whether there’s been an accident, a sudden illness or you’ve been let down by your current carer, we’re here to help at the last minute – even if you have complex needs.
Whatever your support needs, most of our branches can provide emergency care to you in your home within 24 hours of your initial phone call. Below are some of the instances in which we often find our customers requesting emergency care at home.
If you have an accident and can’t manage from day to day, a carer can help out until you’re back on your feet
If your normal carer needs a break or lets you down, emergency care can make sure your support continues
An unexpected diagnosis or a virus can leave you tired and unable to undertake your normal chores
You may require emergency care if you’ve just left hospital and need to recover and rehabilitate
Graceden Healthcare Services been excellent. We needed emergency help and received it in the form of a live-in carer. There was very swift access to telephone information and there was sensitive support from the manager.
Holistic, person-centred care that is fully tailored around your own needs.
We’ve got experience in providing compassionate, transformative care to people in the familiar surroundings of their own homes.
Our emergency carers enable our customers to be dignified, comfortable and independent through a range of practical, physical and emotional support services.
If you’re caring for a loved one but unexpectedly find yourself unable to fulfil your carer responsibilities, we can step in at short notice and ensure they aren’t left isolated or unsupported. Your local care manager will make sure they understand every aspect of your loved one’s care requirements so that the transition is smooth and seamless.
When a loved one near the end of life is due to be discharged from hospital, you may think the only option for them is to move to a nursing home. However, with support from a live-in carer, they can return to the familiar surroundings of the home that they love, where their carer can help them spend their final weeks in relative comfort, dignity and peace.
If you’re living with a complex condition, it’s only natural that your care needs will develop. When that time comes, live-in care may be the natural next step. Perhaps you’re currently receiving support on a part-time basis, or are being looked after by a loved one. 24-hour help from a live-in carer allows you to manage your symptoms and maintain your lifestyle.
Live-in care is an ideal option for anyone seeking support during a period of rehabilitation, as it provides you with round-the-clock assistance from someone who can aid your recovery. Our live-in carers can help with medication, light medical relief, physiotherapy exercises, continence, stomas and catheter care, mobility support, and so much more.
Call our team of experts to talk through your options and any questions you may have.
Your local Graceden Healthcare Services manager will visit you to discuss your requirements and learn about the type of carer you’re after.
We’ll help to pair you with a carer who meets your preferences and has the right skills and experience for your needs.
At Graceden Healthcare Services, we’re able to offer emergency care on both a visiting and live-in basis. Find out more about each type of care to see which might best suit you:
With emergency visiting care, your carer will visit you in your home to provide dedicated support when you need it throughout the week.
Live-in care places a specially trained live-in carer in your home to provide personalised emergency care every day, offering constant support.
Emergency palliative care allows you or your loved one to continue living at home for those difficult last few months and weeks.
As loved ones get older, it’s only natural that they’ll start to require a bit of extra help in their personal lives and around the home – especially those living with a condition or experiencing frailty.
Whatever their reason for requiring support, emergency care from Graceden Healthcare Services can help your elderly loved one in their hour of need.
Our carers can provide safe, secure assistance in helping you to get out of bed or move about the home
Your carer can help with many aspects of personal care, including managing a stoma or a catheter
An emergency carer is able to provide dedicated continence support, as well as helping with bathing and dressing
Rest easy in the knowledge that you’ve got someone making sure your home stays just the way you like it
With services across England, we are always local to you.
We are always on hand to provide care when you need it.
We’ll walk you through everything over the phone and can even arrange for your local care manager to visit you immediately, either in your family home or at the hospital.
At Graceden Healthcare Services , our emergency care will be fully managed and regulated by the Care Quality Commission (CQC).
From your very first phone call to our friendly team, every aspect of your home care service is independently monitored and regulated by the CQC.
Graceden Healthcare Services Live in Regional
CQC overall rating
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Our services are excellent
A regulated care service is one where all aspects of the care are independently monitored and vetted
We choose to be regulated because we want our customers to be fully assured about our services
A CQC-regulated service means all of your care provision is industry approved and standardised
Helping Hands Home Care > Home care services > Emergency home care
We treat our carers like family. Because they are, after all, looking after yours.